Beyond ‘I’m Fine’: Margaret’s Story

When Margaret wasn’t able to contact her elderly brother, who lives on his own in another city one evening, she feared the worst.

As it turned out, she needn’t have worried: He was simply engrossed in his favourite TV show with his headphones on and hadn’t heard the phone! However following this and another incident, Margaret and the family did two things: they bought him a cell phone and purchased UltraCall CODA – “so it was a double whammy for him!” jokes Margaret.

Margaret and the family didn’t feel that a traditional pendant alarm would be suitable for her brother, as he would likely forget to wear it, or have it nearby. So, when they heard about UltraCall CODA they thought it sounded ideal.

“It’s an amazing device and I was able to put the two small sensor boxes up myself with some tiny screws into the wall,” says Margaret. They are hardly noticeable and just blend into the decor.”

Once her brother was reassured he wasn’t being ‘watched’, he was happy to have CODA in the house and enjoys knowing that he is safer should he become unwell, or have an accident.

Margaret says the CODA notifications are useful for spotting changes to patterns of behaviour, enabling the family to take action early.

“It means we can check he’s okay based on facts. Sometimes if you ask, people don’t always tell their relatives the truth. They’ll just say, ‘I’m fine’!”

For Margaret’s family, the greatest benefit of CODA comes from knowing their loved one is safe and well and ‘living in the way that you’d hope.’

 “It’s that peace of mind and reassurance that if there’s a change in his health or an unusual event, we’ll be automatically notified. If we didn’t have CODA, we’d just be a little more nervous about him.”